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Help Center

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How can we help you?

Our dedicated team is here to provide you with a seamless shopping experience. Whether you have questions about your order, delivery, product details, or account management, we’ve got you covered. Here’s how we can assist you:

Most Popular Questions

Frequently Ask Questions

Scheduling an appointment is simple. Visit our online booking system, select your preferred service, and choose an available time slot. Our customer service team is also available to assist you over the phone.

Yes, we offer 24/7 emergency care services. Please call our emergency hotline to speak with a veterinary specialist for immediate assistance.

We accept various payment methods, including credit/debit cards, cash, and online payments through secure gateways.

Absolutely. We provide specialized services such as geriatric care, nutritional counseling, and behavioral training. Browse our 'Services' section to learn more.

Our facility is designed to provide a stress-free environment for your pet. We follow stringent cleanliness protocols and have designated areas for different types of pets.